Goldens Bridge Studio

Goldens Bridge Studio – Polices, Terms, and Agreements.

Missed Lessons: In General

There are no make-up lessons or refunds for missed lessons. If you need to miss or cancel your appointment for any reason including sickness, sporting events, birthday parties, family vacations, weekend trips, school concerts, plays, medical appointments, and the like, the lesson is forfeited.

We recommend that all students (at the studio only) make use of the Student Swap List which is available by completing and signing the Swap List Form. All students who have completed the form will receive the final swap list containing all necessary information to be able to arrange lesson swaps with other students (subject to availability) for those times where you have a conflict.

Calendar & Holidays

All enrolled students are expected to review the general lesson calendar and to be aware of holidays, and other dates on which there are no lessons. No reminders will be made for holidays, and no make-ups will be available if you miss your lesson due to confusion about holiday schedules.

Instructor Cancellations

If the instructor cannot attend a lesson due to sickness or other reason, the lesson will be made up during the snow make-up week at the end of the term, or will be scheduled during the year at a mutually convenient time.

If lessons are suspended due to the instructor being away on tour, a schedule will be issued with pertinent details. Students are expected to return to lessons on the date specified, and no reminders will be made regarding lessons resuming. Instructors are responsible for making up all missed lessons.

Weather related cancellations

If sudden extreme weather conditions occur, a makeup will be given on the snow makeup date listed in the calendar.

Medical Leave & Catastrophic Events

If a medical condition prevents continuation of lessons, lessons may be terminated without prior notice, as long as a valid doctor’s note is submitted. Other catastrophic circumstances may be taken into consideration with regards to termination.

Student not at home (for in-home students)

For in-home students, if the instructor arrives at your home and no one is there, the lesson is forfeited.